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Data privacy policy
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Arturs.XYZ data privacy policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected]

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – COOKIES

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

SECTION 6 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

The controller and its contact information

The controller of personal data processing is SIA Arturs.XYZ (hereinafter referred to as the “Arturs.XYZ”)

The Arturs.XYZ contract information on issues related to personal data processing: [email protected]. By using this contact information or by turning to the Arturs.XYZ legal address, you can ask a question regarding the processing of personal data. A request concerning the execution of rights may be submitted in accordance with the order set out here.

Scope of the document

Personal data is any information relating to an identified or identifiable natural person – the Arturs.XYZ client, cooperation partner or their employees, job candidates name, surname, identity number, residence address, personal phone number, personal e-mail, occupation, income amount received and planned services, billing information, phone, electronic communication’s information and other information that is related to a natural person.

The Privacy Policy is applicable to provide privacy and personal data protection, in relation to:

  • natural persons – clients, guests and other recipients of services (including potential, past and present), as well as third parties in the context of the provision of services to a natural person (client, user) to receive or transfer to the Arturs.XYZ any information (including, contacts, payers, etc.);
  • the Arturs.XYZ office visitors, including in respect of whom surveillance is carried out;
  • the maintained internet website visitors (hereinafter referred to as the “Clients”).

The Arturs.XYZ cares for the Clients’ personal data privacy and protection, complies with the Clients’ right to lawfulness of the personal data processing in accordance with applicable legislation – laws of the Republic of Latvia and subordinate legislation, the European Parliament and Council Regulation 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (Regulation) and other applicable laws in the field of privacy and data processing.

The Privacy Policy is applicable to the processing of data, regardless of the form and / or environment where the Client provides personal data (the Arturs.XYZ website on the internet, in paper format or electronically) and in which of the company’s systems or on paper they are processed.

Purposes of personal data processing

The Arturs.XYZ processes personal data for the following purposes:

  • Provision of services:

– identification of a client;
– preparation and conclusion of an agreement;
– preparation of an invoice;
– provision/maintenance of services;
– improving services and development of new services;
– advertising of services and distribution or commercial purposes;
– client service;
– consideration and processing of objections/claims;
– retention of clients, loyalty lifting, satisfaction measurements;
– administration of payments;
– the collection and recovery of debts;
website maintenance and improvement of operation.

  • For business planning and analytics:

– statistics and business analysis;
– planning and accounting;
– performance measuring;
– data quality assurance;
– research of market and public opinion;
– reports preparation;
– clients’ opinion polling
– in the framework of risk management activities.

  • Provision of information to state administration authorities and operational emergency operators in cases and amount stated by regulatory enactments.
  • For other specific purposes, about which the Client is informed when the relevant data is given to the Arturs.XYZ.

Legal basis for personal data protection

The Arturs.XYZ processes personal data of Clients, based on the following legal grounds:

  • conclusion and enforcement of a contract – in order to conclude the contract after the Client’s application and ensure its implementation;
  • execution of regulatory enactments – to meet the Arturs.XYZ obligation related to the binding external regulatory enactments;
  • in accordance with the Client’s – data subject’s consent;
  • in legitimate (legal) interests – in order to realize existing obligations between the Arturs.XYZ and the Client or the contract entered into, or the Arturs.XYZ legitimate (legal) interests, arising from the law.

The Arturs.XYZ legal (legitimate) interests are:

  • to carry out commercial activities;
  • to verify the Client’s identity before entering into a contract;
  • to ensure execution of contractual obligations;
  • to prevent unwarranted financial risks of its commercial activities;
  • to keep the Clients’ forms and applications for provision of services, other forms and applications, notes about them, including which were oral, made by calling, e-mail, website etc;
  • to analyze the Arturs.XYZ website, application performance, to develop and implement their improvements;
  • to take action related to retention of Clients;
  • to segment the clients’ database for provision of more efficient services;
  • to design and develop services;
  • to advertise its services, by sending commercial information;
  • to send other messages about the process of the contract’s execution and performance of the contract’s significant events, as well as to perform clients’ polling related to services and the usage experience;
  • to prevent fraud;
  • to ensure corporate management, financial and business records and analytics;
  • to ensure effective corporate management processes;
  • efficiency of service provision;
  • to provide and improve service quality;
  • to administer payments;
  • to administer late payments;
  • to turn to public administration and operations offices and courts to protect the legal interests;
  • to inform the public about its activities.

Personal data processing

The Arturs.XYZ processes the Client’s data using possibilities of modern technologies, taking into account existing privacy risks and to Arturs.XYZ reasonably available organizational, financial and technical resources.

The Arturs.XYZ, in respect to the Client, can take automated decisions. About such Arturs.XYZ activities, the Client shall be informed individually in accordance with laws and regulations. The Client may object to automated decision-making in accordance with the law, however, recognizing that in some cases it may restrict the Client’s right to use the Client’s separate potentially available options (for example, to receive commercial offers).

To ensure qualitative and operative enforcement of contractual obligations, concluded with the Client, the Arturs.XYZ may empower its cooperation partners to carry out a separate delivery or services provision activities, such as individual work contracts, sending invoices and the like. If, while performing the tasks, the Arturs.XYZ cooperation partners process Client’s personal data, available to the Arturs.XYZ, the relevant Arturs.XYZ partners are regarded as the Arturs.XYZ data processing controllers, and the Arturs.XYZ has the right to forward to the Arturs.XYZ cooperation partners the Client’s personal data that is necessary for carrying out the activity in the amount necessary for performing the operations.

The Arturs.XYZ cooperation partners (having the personal data controller’s status) will provide processing of personal data and the protection requirements under the Arturs.XYZ requirements and laws, and will not use personal data for purposes other than execution of contractual obligations, concluded with the Client, on behalf of the Arturs.XYZ.

Personal data protection

The Arturs.XYZ protects the Client’s data, by using modern technology options, taking into account the existing privacy risks and to Arturs.XYZ reasonably available organizational, financial and technical resources, including the use of the following safety measures:

  • Where possible, use data anonymously;
  • Firewalls;
  • Intrusion protection and detection programs;
  • Other protective measures in accordance with current technology development.

Categories of personal data recipients

The Arturs.XYZ does not disclose to third parties the Client’s personal data or provision of any services and information, obtained during the period of validity of the contract, except:

  • if the data has to be transferred to a third party within the framework of the concluded contract, in order to perform a necessary or statutory delegated function (for example, within the framework of bank payments);
  • in accordance with the Client’s clear and explicit consent;
  • persons envisaged by external regulatory enactments according to their reasoned request, and procedure and volume stated by the external regulatory enactments;
  • in certain cases stated in external regulatory enactments, as well as for protection of the Arturs.XYZ legitimate interests, such as turning to court or other state institutions against a person who has violated the Arturs.XYZ legitimate interests.

Access to personal data by subjects of third countries

The Arturs.XYZ personal data can not be accessed by existing third country (i.e. countries outside the European Union and European Economic Area) developers or service providers (within the meaning of Regulation – dispatch to third countries) as if having the data controller’s (operator’s) status.

Personal data retention period

The Arturs.XYZ stores and processes the Client’s personal data while at least one of the following criteria is present:

  • only as long as the contract, concluded with the Client, is valid;
  • while according to the external regulatory enactments, the Arturs.XYZ or the Client may realize their legitimate interests (for example, submit an objection or initiate or bring a claim to the court);
  • until one of the parties has a legal obligation to keep the data;
  • while the Client’s consent is valid for the relative person’s data processing, if there is no other legitimate basis for data processing.

When the above conditions are terminated, the Client’s personal data is deleted.

Access to personal data and other Client’s rights

The Client is entitled to receive information, stated by the regulatory enactments, relating to the Client’s data processing, making sure of the data accuracy and ability to correct them.

The Client, in accordance with the regulatory enactments, also has the right to request access from the Arturs.XYZ to the personal data, as well as request the Arturs.XYZ to make data supplementation, correction or deletion, or treatment limitation with respect to the Client, or rights to object to the processing (including processing of personal data carried out on the basis of the Arturs.XYZ legitimate (legal) interests), as well as the right to data portability. This right is enforceable in so far as data processing is not apparent from the Arturs.XYZ obligations that are imposed by applicable laws and regulations, and which are made in the public interest.

The Client may submit a request for the rights:

  • as an electronic mail, by signing with a secure electronic signature;
  • while according to the external regulatory enactments, the Arturs.XYZ or the Client may realize their legitimate interests (for example, submit an objection or initiate or bring a claim to the court);

Upon receipt of the Client’s request for the rights, the Arturs.XYZ verifies the Client’s identity, examines the request and executes it in accordance with the regulatory enactments.

The Arturs.XYZ response to the Client shall be sent by mail to his indicated contact address by registered post, as far as possible taking into account the Client’s indicated type of receiving replies.

The Arturs.XYZ provides that data processing and protection requirements are met in accordance with the regulatory enactments and, in case of the Client’s complaints, takes steps to resolve the objection complaint. However, if this fails, the Client has the right to apply to the supervisory authority – the Data State Inspectorate.

The Client’s consent to data processing and the right to withdraw

The Client can give consent to the processing of personal data, for which the legal basis is the consent, on the Arturs.XYZ web pages.

The data subject has the right at any time to withdraw the consent given for data processing in the same manner, in which it is given, or by sending an appropriate notification to: [email protected], and in this case the future processing of data, based on the previously given consent for the concrete purpose, will no longer be carried out.

The withdrawal of consent does not affect data processing, carried out at the time the Client’s consent was valid.

By withdrawing the consent, data processing cannot be stopped, which is carried out based on other legal grounds.

When applying for a job you wish the submitted applications with curriculum vitae to be stored, please, when submitting the application, select: “I agree that my application and curriculum vitae is saved at IK”Arturs.XYZ”, and it can be used for future selection of other vacancies at IK”Arturs.XYZ”

Communication with the Client

The Arturs.XYZ is in contact with the Client by using the Client’s contact details (phone number, e-mail address, postal address)

A communication regarding contractual obligations is performed by the Arturs.XYZ on the basis of concluded contract (such as job execution time matching, information about invoices, changes of services, etc.).

Commercial statements

The communication on commercial statements about the Arturs.XYZ and / or third-party’s services, and provision of statements, unrelated to other direct contracted services (for example, client surveys), the Arturs.XYZ carries out in accordance with external regulatory enactments or in accordance with the Client’s consent.

The communication, including about commercial statements, can be performend by the Arturs.XYZ by using automatic dialing equipment.

The Client’s consent to the Arturs.XYZ and / or its cooperation partners’ reception of commercial statements can be given to the Arturs.XYZ and on other websites (such as in the forms for subscribing to updates) or by submitting a separate document.

The consent, given by the Client, to receive commercial statements shall be valid until its withdrawal (even after termination of the contract). The Client may at any time withdraw from receiving further commercial statements in one of the following ways:

  • by sending an e-mail to the electronic address: [email protected];
  • using an automated option to withdraw from future notifications of commercial statements, by clicking the withdrawal indications at the end of the commercial statement (e-mail).

The Arturs.XYZ stops sending commercial statements as soon as the Client’s consent for withdrawal request regarding the commercial statements is processed.